How well do you know your potential clients?
Chances are you’ve developed at least a simple client avatar. You know your client’s business, age, income, and education levels. You know where your client lives and how many kids your client has and what their biggest dreams are.
But do you really know what drives her?
We’re not talking about just what she wants (we all want more money and free time) but more importantly, you need to know what her biggest pain points are. Figure this out, and you’ll not only be able to better create programs to help your clients, but your sales copy will dramatically improve as well.
Think about it—if you’re uncomfortable with technology, and once in a DIY mood you destroyed your website during a simple update, then website management becomes a huge pain point for you. Now imagine you find a VA who not only works with WordPress, but who calmly shares examples of how she’s rescued client websites after such disasters.
She’s clearly addressed your biggest pain point, and you’re sold!
The same is true for your potential clients. Show them you can help them avoid those pain points—or better yet, eliminate them completely—and you’ll forge an instant bond.
Now you may already have a good idea what causes your clients pain, but if not, you have plenty of ways to find out.
Once you’ve uncovered your ideal clients’ biggest pain points, you’ll have a powerful tool that you can use not only in your sales copy, but it will also help define your programs and service offerings. If you can help your clients overcome the most painful issues they face—whether it’s a lack of self-confidence or a fear of public speaking—you’ll instantly become a more valuable resource in your niche.
And when you incorporate those same pain points in your sales copy, your conversions will dramatically increase as well.
Go get em ladies...Much love as always, leave me a comment below, Coach Deb
If there’s one thing that confuses and frustrates new (and even seasoned) copywriters it’s the not-always-obvious features and benefits.
We want to share all the great things about our new program, so we say things like:
While these are all good points, they’re pretty bland. That’s because they’re features, not benefits. They tell us about the program, but not why we should buy it.
Benefits, on the other hand, tell us the “so what” of features.
“6-week self-study course.” So what? Why should your reader care?
“Includes workbooks and live training.” So what? What are the benefits of workbooks and live training?
As you can see, benefits go much further than simple attributes, such as length and format. They show your prospective client not only what’s in the program, but why the product is exactly right for her, at this specific moment in her life and career.
Features and benefits work together in sales copy as two halves of a statement, like this:
“6-week self-study course so you can learn at your own pace, when it’s convenient for you.”
In fact, this powerful feature/benefit combo is often the basis for the bullet points you see in sales copy, and the format of them makes them easy to write, too.
Simply list all the features of your product, then for each one, ask yourself “Why?” Why should the reader care? But don’t stop there. Dig deeper to uncover “the why behind the why” and you’ll soon be crafting truly irresistible sales pages that convert far better than you expect. In the above example, the why behind the why might be, “so you don’t have to spend family time on webinars that have been scheduled to benefit someone else.”
Now not only is your prospective client working at her own pace, but she’s also freeing up time to spend with her family. That’s a great benefit she won’t find with most courses.
It’s easy to list all the features of your product or program, but far more challenging to uncover the benefits that will drive sales. When you truly understand the difference though, it will become easier, and your sales will reflect the change in your copy.
Let’s face it, the last thing you want to do now that you’ve decided to finally leave the 9 to 5 job is to add more stress to your life. Isn’t that why you decided to build your own business in the first place? You’re looking for freedom from your awful boss, nasty coworkers, and the limitations of a fixed salary.
But if you’re trading all that in for a different kind of stress, what have you really gained? Before you kiss your cubicle goodbye, be sure you first build a solid foundation—and we don’t just mean business-wise.
Build a Financial Safety Net
Nothing stresses us out quite like worrying about money. Whether you’re concerned about those college tuition bills you’ll be facing in a few years, or worse, not sure how you’re going to make the rent, it’s easy to lose your business mojo. As a new business owner, you certainly don’t want money trouble casting a shadow over your entrepreneurial dream.
Before you turn in your resignation, set aside some cash in case of a rainy day. Aim for at least three months of living expenses, but more is definitely better. Hopefully you won’t need it, but having some cash on hand will definitely relieve the pressure of having a new business that’s not earning its keep—yet.
Make Sure Your Family is on Board
Money troubles are bad, but there may be one thing that’s worse: an unsupportive (or downright hostile) spouse or partner. And as any entrepreneur will tell you, not everyone understands the drive to be a business owner. In fact, most people find it pretty scary to step away from that regular paycheck to chase after a dream.
If that sounds like your partner don’t take it personally. They’re not making a statement about your ability. More than likely, they’re just worried about what the future holds. Do your best to understand where they’re coming from, and be sure to clearly explain your ideas, why you are confident it will work, and how you plan to cover the startup expenses and manage the risk.
If he or she is still not on board, consider starting slow, with a part-time business while still working your day job. That will give you the opportunity to prove your idea is workable, and might just help your spouse get as excited about it as you are.
Take Time for YOU
No matter what’s going on with your money, your spouse or your business, you need to be sure to schedule some “you” time. No one can work all the time, regardless of how driven you are. And no one can stay healthy while maintaining a nonstop schedule. Go for a walk, hit the gym, get a pedicure, or just binge on your favorite brainless television show. The point is simply to take time away from your desk to rest and rejuvenate. Without it, you’ll soon find yourself overwhelmed and stressed, even if you truly love your new business.
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